Civil Service Exam Clerical Operations
Read our free study guide and take our free practice tests for the Civil Service Exam Clerical Operations.

Common Types of Clerical Operations Questions
Clerical Operations is part of the coverage of the Subprofessional Level only of the Civil Service Exam. The two common types of questions are:
Spelling
For this type of question, you will be presented with several words and tasked to determine if there are any that are misspelled.
Example:
Which of the following words is not spelled correctly?
(1) indispensible
(2) disciplinary
(3) embarrassment
(4) all of the above
(5) none of the above
The correct answer is Option (1) indispensible. It should be spelled as indispensable.
Filing
For this type of question, you will be required to rearrange the given entries in alphabetical order.
Here is a filing rule to remember:
The names of individuals are filed as follows:
- last name as the first unit
- first name or initial as the second unit
- middle name or initial as the third unit
- title as the fourth unit
Unit 1 | Unit 2 | Unit 3 | Unit 4 |
---|---|---|---|
Last Name | First Name or Initial | Middle Name or Initial | Title |
Example:
Atty. Samuel P. Hernandez is filed as Hernandez, Samuel P. Attorney
Unit 1 | Unit 2 | Unit 3 | Unit 4 |
---|---|---|---|
HERNANDEZ | SAMUEL | P | ATTORNEY |
Example: Arrange the given entries in alphabetical order.
(A) Dr. Michelle L. Macapinlac
(B) Mr. Philip B. Aguas
(C) Ryan Ocampo
(D) Allan S. Pamintuan
(E) Prof. Rebecca G. Dimalanta
(1) CDBEA
(2) ABECD
(3) BEACD
(4) DCEAB
(5) EBDAC
The correct answer is Option (3) BEACD.
(B) Aguas, Philip B. Mister
(E) Dimalanta, Rebecca G. Professor
(A) Macapinlac, Michelle L. Doctor
(C) Ocampo, Ryan
(D) Pamintuan, Allan S
Unit 1 | Unit 2 | Unit 3 | Unit 4 |
---|---|---|---|
AGUAS | PHILIP | B | MISTER |
DIMALANTA | REBECCA | G | PROFESSOR |
MACAPINLAC | MICHELLE | L | DOCTOR |
OCAMPO | RYAN | ||
PAMINTUAN | ALLAN | S |
Free Clerical Operations Practice Tests
Learn key filing rules and identify commonly misspelled words with our free practice tests.
Filing Practice Test 1
Spelling Practice Test 1